Privacy Policy
Your privacy is important to us. Learn how we protect and handle your data.
Last updated: January 15, 2024
Information We Collect
Types of data we collect and how we use it
Account Information
- Email address and password
- Name and profile information
- Company information (optional)
- Billing and payment information
Content and Usage Data
- Social media posts and content you create
- AI generation prompts and results
- Analytics and performance data
- Platform usage patterns and preferences
Social Media Account Data
- Connected social media account information
- Access tokens for publishing (encrypted)
- Public profile information from connected accounts
- Engagement metrics and analytics
How We Use Your Information
Service Provision
- Provide and maintain our services
- Process and fulfill your requests
- Generate AI-powered content
- Schedule and publish social media posts
- Provide analytics and insights
Improvement and Support
- Improve our AI models and algorithms
- Provide customer support
- Send important service updates
- Analyze usage patterns for optimization
- Ensure platform security and integrity
Data Protection & Security
Security Measures
- End-to-end encryption for sensitive data
- Secure token storage and management
- Regular security audits and updates
- Access controls and authentication
- Secure data centers and infrastructure
Data Retention
- Account data: Retained while account is active
- Content data: Retained for service provision
- Analytics data: Aggregated and anonymized
- Billing data: Retained per legal requirements
- Deleted data: Permanently removed within 30 days
Third-Party Services
We work with trusted third-party services to provide our platform:
Supabase
Database and authentication services
Stripe
Payment processing and billing
OpenAI
AI content generation services
Social Media APIs
Platform integrations for publishing
Your Rights
Data Access & Control
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Restrict data processing
Communication Preferences
- Opt out of marketing emails
- Control notification settings
- Manage data sharing preferences
- Update privacy settings
- Contact our privacy team
Cookies and Tracking
We use cookies and similar technologies to improve your experience:
Essential Cookies
Required for basic functionality
Always Active
Analytics Cookies
Help us understand usage patterns
Optional
Marketing Cookies
Personalize your experience
Optional
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@socialai.com
Address: 123 Privacy Street, Data City, DC 12345
Phone: +1 (555) 123-4567
We will respond to your privacy-related inquiries within 30 days.