GDPR Compliance
Your data rights and our commitment to protecting them
Our Commitment to GDPR
SocialAI is fully compliant with the General Data Protection Regulation (GDPR). We respect your privacy rights and are committed to protecting your personal data in accordance with EU data protection laws.
Your Rights Under GDPR
As a data subject, you have the following rights:
Right to Access
Request a copy of your personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data (right to be forgotten).
Right to Restriction
Request limitation on how we process your data.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to processing of your personal data for certain purposes.
Right to Withdraw Consent
Withdraw consent for data processing at any time.
Right to Lodge a Complaint
File a complaint with your local supervisory authority.
How We Process Your Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: To provide our services under our Terms of Service.
- Legitimate Interest: To improve our services, prevent fraud, and ensure security.
- Consent: When you explicitly agree to specific data processing activities.
- Legal Obligation: When required by law or to protect legal rights.
Data We Collect
We collect and process the following categories of personal data:
- Identity data (name, username, email address)
- Contact data (email, phone number, address)
- Technical data (IP address, browser type, device information)
- Usage data (how you interact with our services)
- Marketing data (your preferences for receiving communications)
- Social media account data (when you connect third-party accounts)
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response procedures
International Data Transfers
When we transfer your personal data outside the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses approved by the European Commission or other appropriate safeguards.
Data Protection Officer
Our Data Protection Officer oversees our GDPR compliance efforts. You can contact them at:
Email: dpo@socialai.com
Address: Data Protection Officer, SocialAI, 123 Tech Street, San Francisco, CA 94105
How to Exercise Your Rights
To exercise any of your GDPR rights, please:
- Log in to your account and visit the Privacy Settings page
- Email us at privacy@socialai.com with your request
- Contact our Data Protection Officer directly
We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.
Need Help?
If you have questions about our GDPR compliance or want to exercise your data rights, we are here to help.